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membersupport@synoint.comFrequently asked questions
Join The Panel - Make Your Mark - Influence Results - Earn Rewards.
General questions
Anyone who has an email address and is older than 18 years old. Minors will need parental/guardian consent.
Complete and submit the online registration form. You will receive an email to activate your account and verify your email address (remember to check your junk mail folder.)
Once you do this as per the instructions in the email, you will have successfully joined the panel research community. Congratulations!
Yes. You can review our panelist Terms and Conditions here.
You will receive an email. You can also find available surveys on your account.
My account
You can reset your password by heading over to the login page and clicking on the “Forgot your password?” link which is in blue.
You can unsubscribe by logging in to your account and heading over to your account settings. There is an option to unsubscribe there. Otherwise, you can contact us at membersupport@synoint.com and we’ll do it for you.
Please reach out to us at membersupport@synoint.com.
Account are usually removed after a long period of inactivity. If you wish to restore your account, please let us know.
Check your spam folder first. If you cannot find the activation email there, reach out to us at membersupport@synoint.com.